GTAIM - RSE et post RSE

Corporate Social Responsibility (CSR) is defined by the European Commission as “the voluntary integration by companies of social and environmental concerns into their commercial activities and their relations with stakeholders”. Issues related to CSR have become central in management sciences, and in particular in the field of information systems management (e.g. Raisinghani and Idemudia, 2019; Trid et al., 2019).

Although it is a particularly fruitful research theme, questions remain unanswered around the question of CSR (Butler and Hackney, 2021). In this regard, Trid et al. (2019) highlight a strong link between environmental objectives, skills and organizational culture with regard to environmental issues, and particularly in the relationship between corporate governance and employees. If its application is reflected in the regulatory (PACTE law) and normative (ISO 26000) framework, CSR can also be analyzed in terms of simulacrum (Baudrillard and Evans, 1991), by aping the organizations supposedly responsible, notably by adopting strategies, or even artifacts (of which information systems are an emblematic emanation, to say the least).

In addition, its obligatory nature, due to the combined effect of isomorphism and the standardization of practices, raises the question of the evolution of organizational governance in post-CSR organizations. More particularly, the evolution of value creation and control systems raises questions. Information systems, as the pillar of these control mechanisms, are profoundly affected.

Finally, research on ‘post-CSR’ makes it possible to contribute to a reflective and critical approach to CSR systems implemented in organizations. CSR involves the organization and its stakeholders, including very influential communities in CSR, it is a source of innovation but has limits to explore. More generally, and more recently, Trischler et al. (2020) show the importance of adopting a transversal approach to CSR within the company in order to develop real ecosystems.

Among this broad theme, several sub-themes could be developed in line with the community of information systems management researchers.

Sustainable digital transformation

•      Green IT & Green IS
•      Environmental culture & international context (e.g. developed countries, emerging countries)

Digital pollution

•      Strategic issues of digital pollution for businesses, reaction and resistance of users to digital pollution, adoption of more sustainable behaviors, etc.
•      Cloud management and carbon footprint (FinOps)
•      Electronic waste management
•      Reduction of digital pollution, involvement of stakeholders, role of nudges

Data management, cloud & sustainability

•      Company responsibility for retaining transaction data (employee, user, etc.) with a convergence of interests towards the GDPR
•      Fintech, data management and corporate responsibility

Corporate responsibility towards stakeholders

•      Labeling of CSR commitments: choices, issues and impacts
•      Actions and speeches of social responsibility
•      Consumer protection via responsible information systems
•      Well-being at work and the concept of employer responsibility
•      Taking into account psychosocial risks and new forms of technostress
•      Towards the rise of a digital “Flygskam”
•      Resistance of company personnel towards CSR policies in information systems
•      IS as a source of co-creation and consumer participation in the company’s CSR approach

Hybrid forms of responsible businesses & business offers

•      Forms of CSR and type of business (traditional vs. social businesses)
•      Creation of value, extensions of value logic
•      Digital responsibility
•      Nudge development
•      Paradoxes between company offers with an environmental focus and real environmental costs

Communities

•      Shadow SI, innovation communities & users
•      Community awareness, community & responsible activism
•      Offline or online communities, interest groups around questions related to responsibility in general (Social network theory, Formal or informal groups, social interactions and place of interactions (online or offline) with creation of subspaces of communities

GTAIM managers:

Clauzel, Amélie – University Professor, Paris-Saclay University, RITM Laboratory – amelie.clauzel@universite-paris-saclay.fr

Riche, Caroline – Lecturer, Paris-Saclay University, RITM Laboratory – caroline.riche@universite-paris-saclay.fr

Biot-Paquerot Guillaume – Associate Professor, BSB - University of Burgundy Franche-Comté, CEREN (EA 7477) – Lessac, guillaume.biot-paquerot@bsb-education.com

More information on GTAIM

https://aim.asso.fr/fr/gtaim/rse-post-rse